Cancellation Policy

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We require 24 hours notice if you are unable to attend your appointment.​ For cancellations less than 24 hours, you may incur a cancellation fee of $27, which is applied to your total bill on your next visit.

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We understand that unexpected situations and emergencies do occur. Please do your best to notify us in advance, and we will gladly reschedule your appointment. Call us on 03 9803 0040 during business hours to do so. 

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This allows us to provide the best service to all our clients and ensure the smooth operation of our salon. It also acknowledges the difficulty in filling last-minute slots where little to no notice is provided. 

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We appreciate your cooperation and understanding in helping us provide a timely service. 

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